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Frequently Asked Questions
You can track your order on our website at https://www.goodluuk.com/tools/trackmyorder or by using your order number. We also send regular shipping updates to your email. Alternatively, feel free to contact our customer service team for assistance.
We currently ship to Canada and the United States. Standard delivery takes 5-10 days, with an additional 1-3 days required to prepare prescription glasses.
We have a 30-day, hassle-free return or exchange policy. If you are unhappy with your purchase for any reason, simply email us at support@goodluuk.com to start a return. We’ll cover the return shipping, and issue a full refund once we receive the item.