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Frequently Asked Questions
You can track your order on our website at https://www.goodluuk.com/tools/trackmyorder or by using your order number. We also send regular shipping updates to your email. Alternatively, feel free to contact our customer service team for assistance.
We currently ship to the United States, Canada, the United Kingdom, Australia, Germany, and France.
Standard delivery takes 5–10 business days, with an additional 1–3 days required to prepare prescription glasses.
We have a 30-day, hassle-free return or exchange policy. If you are unhappy with your purchase for any reason, simply email us at support@goodluuk.com to start a return. We’ll cover the return shipping, and issue a full refund once we receive the item.